One of the reasons why we made the decision to join the Puyallup & Sumner Chamber of Commerce was their focus on their three core pillars. “We stand together to grow more, know more and influence more,” is their keystone statement on the core pillars page. Any business that can focus on its own growth, knowledge, and influence is a company that is setting itself up for success.
But at first glance, how would joining the chamber make us better at running new gas lines, sewer repairs and just generally working on both commercial and residential plumbing services? Simple, the more we grow, the more we know, and the more influence we can have. That means that as we get more customers, we need to find or train new technicians. As the staff grows, we can increase not only the physical area that we are servicing but the things that we can then service.
With our plans for growth, we will not be doing it at the cost of our existing customers. We love our current customer base as they have given us an amazing foundation for our business. While we grow, that means we will not be changing things like our free estimates and transparent pricing. We want to let our staff take the time to educate and explain what is going on with their repairs or upgrades. When we work on a bid for your home or business, we aim to make a lifelong customer out of you. We want you to have gotten such value from us that when you have a coworker or neighbor on social media ask for a plumber, you tell them how great we are.
We have established that we are here, this is our community, and we want to be your plumber. That means if you have an issue with your plumbing or heating and you want to make sure the job is done right the first time, give us a call and let us prove why we are Puyallup’s Plumbers.